Grit
The 3 Things
There are 3 things I've needed to apply this year in my leadership role. Increase in Grit has been the outcome!
Empathy: It’s important to understand that we are to give empathy, however not expect it back. I have attached the Empathy Map PDF for your use. Think about what the other person is thinking and feeling when you have an interaction. Practice this tool with family and friends. This is true empathy skills building and it takes time. You are not thinking about you, just them. Few people walk this path. It is so effective for collaborative work and relationships.
Process: What is the task at hand? This is a skill that requires us to focus on the objectives to meet a goal. We are problem solving. This includes removing barriers and adding solutions. The key to listen and implement. When people feel heard, there is engagement.
Do not Focus on the Conflict: This requires a high level of emotional intelligence. People are mad, and need something or someone to blame. Often the conflict …
